Your Privacy Matters to Us
We've built monabet around a simple principle: your account data, payment details and personal information stay secure and private. This policy explains exactly how we collect, use and...
Policy Overview and Jurisdiction
monabet operates under the laws and regulations applicable to gaming platforms serving Indonesia and supported regions. We comply with data protection standards for personal information, payment security protocols for DANA, OVO, GoPay and QRIS transactions, and local requirements governing account holder privacy. This policy applies to all visitors and account holders who access our live casino, slot lobbies and sportsbook through monabet.app.
We review and update these terms regularly to reflect changes in technology, regulation and our service scope. Your continued use of monabet means you accept the terms outlined here.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Privacy Questions and Support
Email Support
Contact our privacy team at [email protected] with questions about how we handle your data, payment records or account information.
Account Settings
Manage your personal details, communication preferences and data sharing options directly from your monabet account dashboard.
Data Requests
Request a copy of your personal data, correction of inaccurate information or account deletion through our support portal.
Privacy Standards We Uphold
Encrypted Connections
All communication between your device and monabet.app uses industry-standard SSL encryption to protect account credentials and payment details.
Limited Data Collection
We collect only the personal information necessary to verify your identity, process deposits via DANA, OVO, GoPay or QRIS, and...
No Third-Party Selling
Your account data and payment history are never sold to marketers or data brokers. We share information only with payment...
Regular Security Audits
We conduct ongoing security reviews and penetration testing to identify and patch vulnerabilities in our platform infrastructure.
Transparent Logging
Login attempts, deposits, withdrawals and account changes are logged and visible to you in your account history for full transparency.
Compliance Framework
Our privacy practices align with data protection standards applicable in Indonesia and supported regions where monabet operates.
Consistency Across Our Platform
| Live Casino Tables | Your account data and session information follow the same privacy protections whether you're playing live baccarat, roulette or other Evolution and Pragmatic titles. |
|---|---|
| Slot Lobbies | Slot play history, spin records and feature-round data are encrypted and stored securely under the same privacy framework as your account profile. |
| Sportsbook Markets | Your betting history, odds selections and settlement records maintain the same confidentiality standards as your casino activity. |
| Payment Processing | Whether you deposit via DANA, OVO, GoPay or QRIS, your payment details are tokenized and never stored in plain text on our servers. |
| Mobile and Desktop | Privacy protections remain consistent whether you access monabet on your phone, tablet or desktop—same encryption, same data handling. |
| Account Closure | When you close your account, personal data is retained only as long as required by law or for dispute resolution, then securely deleted. |
| Cookie and Tracking | We use cookies to remember your preferences and login state, not to build profiles for external advertisers or data aggregators. |
What This Policy Covers
Account Registration
Your name, email, phone number and identity verification details are collected only to confirm you're eligible to open an account and comply with local regulations.
Payment Information
DANA, OVO, GoPay and QRIS transaction records are encrypted and processed through secure payment gateways; we never store your wallet credentials.
Session and Device Data
We log your IP address, device type and browser information to detect fraud, prevent unauthorized access and improve platform stability.
Gameplay and Betting Records
Your live casino sessions, slot spins, sportsbook bets and settlement outcomes are stored securely to settle disputes and calculate your account balance.
Communication Preferences
We track whether you've opted in to promotional emails, SMS alerts or push notifications so we respect your contact choices.
Legal and Compliance Data
Account verification documents, Account closure requests and responsible-play settings are retained to meet regulatory obligations in supported regions.